How can we help?

Do you have any doubts? Below you can find the answers to a lot of questions our customers asked us. If you don’t find the answer to your doubt, drop us a chat message or send us an email at info@wanderoo.it

Frequently asked questions

Travelling is fantastic but organizing a travel could be stressful and time-consuming. All the information that can be found online are often standardized, mainstream and not updated; the risk of missing out something beautiful is high; in addition, it takes more than 30 hours for organizing a travel independently, time wasted without warranty. This is why Wanderoo is born: to avoid you the time wasted and stress of the organization, and assure you with an unforgettable experience thanks to an itinerary made by a Travel Blogger who is expert about your destination, who have already visited and loved it.

You have decided to leave for vacation but you have to organize it. This is the right moment to ask a Wanderoo Itinerary. No matter if you have chosen or not the destination, we will help you organizing everything and let you avoid stress and time wasted.

It’s easy! You just have to click “Get started” and tell us your needs and travel style. We will assign your itinerary to the Travel Advisor who best fit your travel style and who best knows your destination. In a few day, you will receive a tailored itinerary with all the information you need before and during the travel. Get Started!

Everything you need for your travel! You will find the best flight, cars and accommodation and you could book them with a click. The Travel Advisor will advise you with the best places to visit: museums, beaches, monuments and restaurants where you could taste some specialties. Everything will be organized in daily interactive maps, you will be able to get directions with a click. You will know in advance the best means of transport and times of travel from a point of interest to another. No disappointments, only the best. You can see an itinerary sample in our website home page.

You just have to book (if you want, no obligation) flights, cars and accommodations than relax and wait for departure, an unforgettable vacancy is waiting for you. Your travel is already organized and you can find everything in the itinerary, bring it with you (save on the phone or print it) so you will be able to use it comfortably.

Absolutely not, our itineraries are suggestions for your travel. If you want to change something you can do it by yourself or with the help of your Travel Advisor.

No bookings, no obligations. We are not a standard travel agency, in fact you have the total freedom to choose what to book. We just suggest you what we think is better for you, then it’s up to you. If you buy a TOP Itinerary, we book, if you want, for you everything which doesn’t require card deposit (restaurants, tours, etc.)

Just click on “Get started” and answer the questions, before submitting you will find the space to insert your coupon. Get started.

In our team we have more than 100 Travel Advisors, the best Travel Bloggers who visited, all together, more than 500 destinations. Their experience is your warranty for a magic travel, tailored for your needs. The Travel Advisor recruiting process is stricted: every new Travel Advisor must pass some tests through which we can evaluate his knowledge and experience about the destinations and logistic aspects. You can see the whole team, here.

You can pay with credit or debit card. We use stripe which is one of the safest electronic payment system, Stripe.

Sure! We work hard to satisfy every request, our happy customers are the proof. Obviously, we can’t work miracles (not yet) so don’t ask for a week in Maldives with a 100€ budget please :)

It depends on the plan you choose: in the Smart plan you have Standard Delivery (15-18 days), for the Premium plan you have Fast delivery (7-10 days) and for the Top Itinerary you will receive the full itinerary in 4-6 days. Your Travel Advisor will work hard to satisfy every request.

The best means of transport and accommodations with links to book with a click. Tailored advices to visit the best point of interests and restaurants (descriptions, photos and prices of the point of interests), daily itinerary (you will get a day by day itinerary with all the best places to visit, time of travel and means of transport to move), interactive maps (1 click on the bookmarks to get where you want), summary of costs, delivery in 15-18 days.

The best means of transport and accommodations with links to book with a click. Tailored advices to visit the best point of interests and restaurants (descriptions, photos and prices of the point of interests), daily itinerary (you will get a day by day itinerary with all the best places to visit, time of travel and means of transport to move), interactive maps (1 click on the bookmarks to get where you want), summary of costs, delivery in 7-10 days, the best prices (in 2 days you will receive an itinerary draft with the best flight and accommodations to book, don’t miss them out), your Travel Advisor at your disposal (contact your Travel Advisor by mail during the itinerary creation), 1 review after delivery (after having received your itinerary, you can contact your Travel Advisor by mail to review something).

The best means of transport and accommodations with links to book with a click. Tailored advices to visit the best point of interests and restaurants (descriptions, photos and prices of the point of interests), daily itinerary (you will get a day by day itinerary with all the best places to visit, time of travel and means of transport to move), interactive maps (1 click on the bookmarks to get where you want), summary of costs, delivery in 4-6 days, the best prices (in 2 days you will receive an itinerary draft with the best flight and accommodations to book, don’t miss them out), your Travel Advisor at your disposal (contact your Travel Advisor by mail or phone during the itinerary creation), 2 reviews after delivery (after having received your itinerary, you can contact your Travel Advisor by mail or phone to review something), Travel Assistance (you will be able to contact your Travel Advisor by mail or phone during the travel). Wanderoo Staff can book for you, if you want, everything which doesn’t require card deposit (restaurants, tours, etc.)

We are happy to evaluate new experts. Fill this form, tell us more about your passion and the destinations you are expert about. We will contact you for a feedback.

Yes, of course! Just click on "Get started" and answer the questions, before submitting you will find the space to choose your favourite Travel Advisor. Take a look at our Travel Advisors section.